Terms of Service.

1. About these terms

These Application Terms of Service ("Terms") govern your use of the websites, shared account and applications that link to them, including VIFAYA and Wenyi (the "Services"). The Services are provided by VIFAYA Ltd, registered in Hong Kong ("VIFAYA", "we", "us"). Contact vifayalabs@gmail.com for service or account questions.

By creating an account or using an account-based feature after these Terms are presented to you, you agree to these Terms. If you do not agree, do not create an account or use that feature. Our Privacy Policy explains how we handle information.

Specific products, app-store distribution or future paid services may have additional terms presented before you use or purchase them. Those terms govern their specific subject matter. Nothing here limits mandatory consumer rights under applicable law.

2. Eligibility and your account

The current account and Wenyi Services are for adults aged 18 and over. Provide accurate account information and keep control of your sign-in methods. Do not share session credentials or verification codes, impersonate another person, or use an account without its owner's permission.

VIFAYA and Wenyi share one VIFAYA account and, when available, a credit wallet. Creating an account is free and does not automatically start a purchase, subscription, product reservation or marketing enrollment. Sign-in methods are available only when shown as enabled.

You are responsible for activity you authorize through your account. Tell us promptly about unauthorized access, and use the account controls to revoke sessions. Google, Apple and other third-party sign-in services have their own terms; we cannot guarantee their continuous availability.

3. Development, features and availability

VIFAYA explores AI interaction with the physical world, including space awareness, intelligent play and creative electronics. Concept visuals, proposed capabilities and development updates are not promises of a production design, launch date, price or final specification.

The connected-device app and first hardware product are still in development. Device pairing, household monitoring and paid AI subscriptions are not made available merely by opening an account. We will publish specific functionality, availability and terms when a product launches.

We may improve, modify or retire features. For material changes affecting an active paid service, we will provide the notice and remedies required by its terms and applicable law. Maintenance, provider outages and technical limits can interrupt access.

4. Acceptable use

Use the Services lawfully and respect other users. You must not:

• attempt unauthorized access, bypass authentication or rate limits, exploit vulnerabilities, or interfere with service operation;
• submit malware, unlawful content, deceptive requests, or private information about another person without a lawful basis;
• use automation to abuse account creation, AI requests, checkout or credit systems;
• manipulate transactions, reuse another user's credentials or seek credits through fraudulent purchases, refunds or claims;
• infringe intellectual-property rights or use the Services to harass, threaten or harm others.

You may report a suspected security issue privately to our contact address. Do not access another person's information or disrupt the service to demonstrate an issue.

5. Your content and permissions

You retain the rights you have in questions, images and other content you submit. You must have the permissions needed to submit that content and authorize its processing. Avoid including confidential information or information about people who have not agreed to its use.

You grant VIFAYA a non-exclusive permission to host, transmit, process and display your submitted content only as needed to provide the requested feature, maintain your history, resolve support requests, protect the service and meet applicable legal obligations. This includes sending relevant content to the processing providers described in the Privacy Policy.

This permission does not give us general ownership of your content or authorize unrelated advertising or AI training. Deletion and any necessary legal or transaction retention are described in the Privacy Policy.

6. Wenyi and AI-generated content

Wenyi uses coin recognition and AI-generated I Ching interpretation, when enabled, for cultural reflection and exploration. Recognition and generated text may be incorrect, incomplete or inconsistent. Review results and use your own judgment.

Interpretations are not guaranteed predictions or professional medical, financial, legal or safety advice. They should not determine important real-world decisions. Do not use a coin result or AI interpretation as a substitute for qualified professional assistance.

Availability depends on the relevant AI providers. Camera access requires your permission and a deliberate submission. A failed or unavailable feature may require a retry or cancellation under the credit rules shown below.

7. Credits, sandbox checkout and future payments

The current checkout integration is a sandbox test and is available only when enabled. Its test pack is 100 test credits for a displayed US$1 test amount, with no real charge. Test credits have no monetary value, are not cash, cannot be transferred for money and do not convert into a future live balance. Use only test payment details in a sandbox checkout.

The current Wenyi test reading costs 10 credits, displayed before starting. Starting the reading debits the credits. Cancellation before interpretation, expiration of an unfinished reading or interpretation failure returns the credits. A completed interpretation consumes the credits. Credit changes are recorded in the shared ledger.

A checkout return page is not proof of a credited purchase; the account balance and confirmed transaction status govern. If a balance or purchase appears wrong, contact support with the transaction reference, without sending card details or credentials. Refunds or disputed transactions may cause a wallet review to protect the account and reconcile the ledger.

Real payments, paid subscriptions and live credit packs require separately disclosed prices, currency, tax treatment, renewal or expiration rules, cancellation and refund terms before purchase. These Terms do not activate any recurring charge. Applicable consumer and refund rights remain protected.

8. VIFAYA materials and third-party services

VIFAYA branding, website design, software and materials are owned by VIFAYA or its licensors. We permit you to use the interface and materials for their intended personal purpose, subject to these Terms. Do not imply endorsement, claim ownership of our brand or redistribute protected material without permission or another lawful basis.

Third-party sign-in, payment, hosting, AI and app-store services operate under their own terms and policies. Links do not imply that we control their services. Your rights in AI-generated output may depend on applicable law and the relevant provider; we do not promise that every output is exclusive or eligible for copyright protection.

9. Suspension, sign-out and account closure

You can sign out, revoke sessions and request account closure. Eligible accounts can be deleted through the account page. Accounts with credit-ledger or purchase records require support-assisted closure to resolve balances and determine any records that must be retained. Contact vifayalabs@gmail.com for that process.

We may restrict access reasonably to investigate abuse, protect users, comply with law or respond to a material violation of these Terms. Where practical and lawful, we will explain the restriction and provide an opportunity to contact support. Urgent security situations may require immediate action.

Closing an account ends access to its history and services. Record deletion and retention follow the Privacy Policy and applicable obligations. Provisions concerning accrued obligations, intellectual property, disputes and mandatory legal rights continue where necessary after closure.

10. Service limitations and responsibility

Development features, sandbox functions and AI outputs have the limitations described in their interfaces and these Terms. We do not guarantee uninterrupted operation or that an experimental feature will meet every expectation. We will use reasonable care in providing the Services.

To the extent permitted by applicable law, we are not responsible for losses caused by reliance on an AI interpretation as a guaranteed prediction, misuse of the service or circumstances outside our reasonable control. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or other protected liabilities, or removes mandatory consumer remedies.

If you experience an issue, contact support so we can investigate and identify the remedies appropriate to the feature and applicable law.

11. Governing law and resolving concerns

Hong Kong law governs these Terms to the extent permitted by applicable law. If you are a consumer elsewhere, any mandatory protections and rights to bring a claim in your local courts remain applicable. These Terms do not impose mandatory arbitration or a waiver of such rights.

Please contact us first with a description of the problem and the account or transaction reference, if relevant. We will try to resolve the concern. This request does not prevent you from exercising legal rights or contacting an appropriate authority.

12. Updates and contact

We may update these Terms as the Services develop. We will revise the effective date and provide additional notice of material changes through the website or affected service. Where a change requires agreement or affects a paid service, the relevant notice, consent and consumer protections apply. Updates will not retroactively remove mandatory rights.

If a provision is unenforceable, the remaining provisions continue to the extent allowed by law. A delay in enforcing a provision is not a waiver of it.

Operator: VIFAYA Ltd · Hong Kong
Service and account contact: vifayalabs@gmail.com
Related document: Application Privacy Policy